At sheetemp.store (“we”, “us”, “our”), your privacy matters. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website and services, you agree to the practices described below.
1. Information We Collect
We collect information you provide directly and information gathered automatically when you use our service:
- Account & billing data: name, email address, and payment details processed securely by our payment providers.
- Order information: the plan you subscribe to and your template download history.
- Support communications: messages you send through our contact and support forms.
- Usage data: IP address, browser type, device information, and pages visited, collected via cookies and analytics.
2. How We Use Your Information
- To provide access to your subscription and the template library.
- To process payments and manage your account.
- To send important service updates, receipts, and (with consent) product news.
- To respond to support requests and improve our templates and website.
- To detect, prevent, and address fraud or security issues.
3. Payment Processing
We do not store your full credit card details on our servers. All payments are handled by trusted third-party processors (such as PayPal and major card networks) that comply with industry security standards.
4. Cookies & Analytics
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings, though some features may not work properly if disabled.
5. Sharing Your Information
We do not sell your personal data. We only share information with service providers who help us operate (payment processing, hosting, email delivery, analytics), and only as needed to deliver our service. We may also disclose information when required by law.
6. Data Retention
We keep your information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to opt out of marketing communications. To exercise these rights, contact us using the details below.
To make a privacy request or ask a question about this policy, email us at privacy@sheetemp.store or use our Contact page.
8. Security
We use reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
Questions about your privacy? Reach our team any time via the Contact Us page or at privacy@sheetemp.store.