How Can We Help?
Pick a topic or jump straight to the FAQs below.
Frequently Asked Questions
How do I get the templates? +
After subscribing you get instant access to the full library. Browse the collection, then download an Excel file or make a copy of any Google Sheets template directly to your account.
Are these compatible with Microsoft Excel and Google Sheets? +
Yes. Every template is provided in both formats and works with Microsoft Excel, Google Sheets, and most major spreadsheet apps.
How do I request a custom template? +
Paid plans include custom requests — the 1 Year plan offers unlimited requests. Email us at requests@sheetemp.store or use the Contact page with your requirements and our team will build it for you.
Can I cancel my subscription anytime? +
Yes. Cancel anytime from your account with no hidden fees. You'll keep full access until the end of your current billing period.
How often are new templates added? +
We publish fresh, professionally designed templates every week, so your library keeps growing for as long as you're subscribed.
A formula isn't working — what should I do? +
First, make sure you've made your own editable copy of the template. If the issue persists, reach out via the Contact page with the template name and a short description, and our spreadsheet experts will help.
Still need a hand? Our team is available 24/7. Email support@sheetemp.store or head to our Contact page — we typically reply within 24 hours.